Customer Reviews

“Ash and his team were the epitome of professional in all aspects of this roofing project – from the beginning when he assessed the damage until the end when he made certain that the project was completed correctly and to our satisfaction. And throughout the project, Ash worked hard to make sure that we got the best results for our home. They installed a new roof and a completely new gutter system at an extremely fair and reasonable price. All the work was done well, thoroughly and quickly. They beautifully restored damaged siding and completed that part of the project (installation and painting of the new siding) even before the new roof was completely installed. During the project and at the end, they thoroughly cleaned up the nails and debris. I highly recommend 911 Exteriors for any restoration project!”

Stephanie S.

“911exteriors made a stressful matter, more comfortable. Never before having to deal with a roof matter, I was concerned 1) where to find a good roofing/damage contractor, 2) how to deal with insurance co. Ash Abraham with 911exteriors, was referred to me and I’m so grateful. Ash took charge, in a polite and informative way. He guided me throughout the insurance process and I never felt lost. He gained my trust immediately. The roofing team with 911exteriors was professional and detailed. They took the necessary time required and did a good job(and clean up). I am very pleased with the entire 911exteriors experience and highly recommend them to anyone in need.”

Jose G.

“Very professional and patient with insurance company that did not want to pay fair prices for the job. Always kept in touch and answered all questions I had about work and progress. Roofs look great and also gutters that were badly needed. Very happy with the job and would recommend this company. Found them from a neighbor who was satisfied with the jobs Ash did for them. Word of mouth, best advertising you can get!”

Helen M.

“If you are not using 911 Exteriors, then you have the wrong roofing company! Ash and his team did an exceptional job on our roof replacement (including a unique combination of shingles, and metal sections). You will not find a more professional roofing company to work with in the DFW area. For us, 911 Exteriors proved to be a company of great integrity, from their leadership all the way through their team. At the start, they worked directly with my insurance company (which greatly simplified things for me), and through diligence ensured that we received the appropriate funding for our claim â which was more than the original estimate from the insurance company. They provided timely communication throughout the entirety of the process and went above and beyond to ensure our 100% satisfaction. We highly recommend Ash A. and 911 Exteriors and will most certainly call on them again.”

Rob D.

“911 Exteriors did an excellent job replacing our roof last year. Ash and his team were very courteous and professional. This is an excellent roofing company!”

Jack W.

“Hail damaged our roof early this year, and it was really bad. First, we called our insurance and they sent out an inspector and within 2 weeks, we received a check for $456.88. I needed help. Luckily my neighbor had 911 Exteriors yard sign. I called and that very same day Ash, the owner, was there with his team and they began their own inspection. He told me I needed a completely new roof, and that the insurance will pay for it. I was skeptical, but he said to trust him and be patient as he has many years of experience. That was in May and by September, I have a completely brand new 30 year roof all paid by my insurance. Thanks Ash and 911 Exteriors. You’re doing great things for DFW.”

Tam L.

“We had a leaking roof in several rooms of our house, which caused ceiling, wall, and floor damage. The roof was stripped clean, replaced the rotten wood, re-roofed with 50 year shingles, and water and ice roofing for our flat roof areas. In the rooms with water damage, the ceilings were repaired and painted, the floors were sanded and refinished making sure all damage was repaired. The men moved the furniture out of the rooms, and put it back just as we liked.
Now the good part!! Ash and his team worked tirelessly with the hassle of the insurance company to insure all work was covered and paid for. Put your mind at ease, these people take care of you like you are family. Because to them, you are family.”

James H.

“I cannot express how much I appreciate 911 exteriors for working so diligently to replace my roof. I filed a claim to have my roof replaced. Prior to this claim, I had never filed a claim on my home for 21 years since it was built. Never. An insurance company whom I have been with since my home was first built (21 years ago; in January it will be 22 years) did not want to pay a fair price to replace my roof.
Mr. Abraham worked with my insurance company and stayed with me every step of the way. Prior to meeting with Mr. Abraham for the first time, I read the reviews on the 911 exteriors website. It was just what the reviewers stated on the 911exteriors website. He is kind, friendly, consummate professional, straight forward, up front about the job restoration and replacement requirements, along with the potential cost. He even has a sense of humor. It was such a pleasure knowing and working with this company.
This company worked on my behalf with my insurance company. I did not have to spend time haggling with my insurance company. Mr. Abraham did that for me. He provided the status of my claim periodically and was always available by phone or text to address my questions or concerns.
The company’s employees were fast and efficient. They were friendly and worked constantly. The clean-up was like they were never there. I was pleased with the selection of roof materials 911 exteriors had. My wife picked out the material, and now our house is difference from the other homes. I maneuvered my drone to look at my roof. A very nice job has been done including the chimney area.
They are dependable and reliable business to have working on my roof. I have recommended 911 exteriors to three of my neighbors who asked me about 911 exteriors; I will recommend 911 exteriors in the future to family, friend, and neighbors.”

Myschelle

“A very professional company which explains from the ground floor up on everything that has to be completed. Ash Abraham sat down with me and explained to me on paper the entire roofing process. This has to be best roofing company in Dallas.”

William B.

“Last year our home was damaged severely by spring hail storms. We contacted several Five Star local roofing companies before deciding to go with 911 Exteriors.com. Our experience with this company was even better than expected based on their online reputation. Ash was very honest and a man of his word. The quality of work was exceptional along with the customer service. If you are ever in need of any kind of exterior home repair in McKinney I highly recommend 911 Exteriors.”

Tracy L.

“911 Exteriors recently replaced my hail damaged roof. Ash met with my insurance company adjuster; handled all the insurance paperwork; showed up on time and completed the work on time. Cleanup was very good. His crews were very respectful and good at what they did. I was impressed that they are licensed and bonded and a member of the BBB. This is a very professional company and I would highly recommend them and if need be I will use them again.”

Mike N.

“You cannot go wrong with 911Exteriors. Ash Abraham is a man of utmost integrity with an impeccable work ethic. He did exactly what he said he would do, when he said he would do it and his crew did a great job from start to finish, including cleanup. He does everything by the book, going above and beyond the call of duty. He has a Texas contractor’s license, even when it is not required by the state. He does not cut corners, promptly applying for work permits as required and using quality materials. In my case, he fought the insurance company tooth-and-nail and beat them at their game, eventually forcing them to pay more than double what they originally intended to pay. This ensured that my roof was properly installed, with sound decking, rather than new shingles being affixed to rotted decking, like the insurance company wanted him to do. I cannot recommend anyone more highly than Ash Abraham and 911Exteriors.”

Amy W.

“Ash Abraham and 911 Exteriors provide absolutely first class service from beginning to end. Our home had sustained hail damage to the roof and we contacted Ash to get a quote and instantly knew he was the man for the job. He does an excellent job of communicating with the home owner thorought the process and he also walks you through every single step and you never feel like you are in the dark on the process as you would typically feel working directly with an insurance company’s contractor. The actual roof repair was unbelievably smooth, he and his crew did outstanding work in an efficient, professional and speedy manner. I give Ash and his team 5 stars all the way and would HIGHLY recommend 911 exteriors for any work that you need done!”

Punit K.

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